Gancho
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Troubleshooting

Quick fixes for imports, uploads, the extension and sign-in, plus the daily limits.

1 min read

LinkedIn, Workday and a few others block other sites from reading their pages. Use the Chrome extension, or add the job by hand and paste the description.

My resume upload found no text

It is probably a scanned picture. Export a PDF from Word or Google Docs, or paste your text into Open editor.

Research or a people search failed

Click Refresh insights, or Search again on People. The web is sometimes slow; a second try usually works.

The extension says “Sign in”

Sign in to Gancho in the same Chrome, then click it again.

Links work once, for an hour. Ask for a new one.

Daily limits

AI features have generous daily limits so Gancho stays fast for everyone. Each resets within 24 hours.

FeaturePer day
Job research150
Tailored resumes30
People searches40
Message drafts200
Coach messages300

Does Gancho send messages or apply for me?

No. It writes drafts; you copy and send them yourself.

Who can see my data?

You, and the people you invite to a shared pipeline. Here is exactly what they see. See our privacy policy.

Is the AI always right?

No. Research, fit scores and drafts are written by Claude, an AI from Anthropic. Treat them as a strong first pass. Check anything important before you rely on it.

Two friends laughing over a laptop in a café

This didn't answer it?

Ask the coach: the round button at the bottom right of the app. It knows your jobs and your resume, and it can walk you through any of this.

Open Gancho