A link will not import
LinkedIn, Workday and a few others block other sites from reading their pages. Use the Chrome extension, or add the job by hand and paste the description.
My resume upload found no text
It is probably a scanned picture. Export a PDF from Word or Google Docs, or paste your text into Open editor.
Research or a people search failed
Click Refresh insights, or Search again on People. The web is sometimes slow; a second try usually works.
The extension says “Sign in”
Sign in to Gancho at trygancho.com in the same Chrome, then click it again. If it still says so, your copy is from before Gancho moved to trygancho.com: update it.
An old link or bookmark
Gancho moved to trygancho.com. Old addresses forward there by themselves, but update your bookmarks and sign in at trygancho.com.
The microphone does not work in a practice interview
Use Chrome, Edge or Safari, and allow the microphone for trygancho.com when your browser asks. More on speaking your answers.
An execution plan or draft did not finish
Click Try again (or Try the draft again). It researches the web live, which sometimes takes a second go.
My reset link does not work
Links work once, for an hour. Ask for a new one.
Daily limits
AI features have generous daily limits so Gancho stays fast for everyone. Each resets within 24 hours.
| Feature | Per day |
|---|---|
| Job research | 150 |
| Tailored resumes and cover letters | 30 |
| People searches | 40 |
| Message drafts | 200 |
| Rewrites in the editor | 150 |
| Coach messages | 300 |
| Execution plans | 12 |
| Execution plan drafts | 12 |
| Practice interview answers | 400 |
| Discover searches | 4 |
Does Gancho send messages or apply for me?
No. It writes drafts; you copy and send them yourself.
Who can see my data?
You, and the people you invite to a shared pipeline. Here is exactly what they see. See our privacy policy.
Is the AI always right?
No. Research, fit scores and drafts are written with AI. Treat them as a strong first pass. Check anything important before you rely on it.
