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Privacy policy

Last updated: November 3, 2026

Gancho helps you track job applications, find open roles, research companies, reach the right people, tailor your resume and practice interviews. Your resumes and job history are personal information, and this page explains exactly what we collect, why, and what you can do about it. The short version: your job search is private to your account, we don't sell it, we don't use it for advertising, and you can delete it.

1. Who we are

Gancho is a product of Rook Industries Inc., a Wyoming corporation ("Rook Industries", "we", "us"), at 30 N Gould St Ste R, Sheridan, WY 82801, USA. We decide how your information is used. Questions or requests: support@trygancho.com. This policy covers Gancho on the web at trygancho.com, the iPhone app and the Chrome extension.

2. What we collect

What you give us

What we collect automatically

What we get from others

We don't collect your location from your device, your contacts, your photos or any payment details. Gancho doesn't take payments.

3. How we use it

4. How AI is used

Gancho's research, fit scores, people suggestions, tailored resumes, cover letters, drafts, stories, answers, plans, practice interviews, quizzes and coach run on Claude, made by Anthropic. When you use one of these features, Gancho sends Anthropic what that task needs: usually the job's details and research, and the text of your resume, your About me items, your earlier answers or your chat. Anthropic processes it and returns the result. Some features ask Claude to search the public web about the job and company; those searches are about the job and company, never about you. New listings in Discover are read and scored against your resume the same way.

AI output can be wrong. Check it before you rely on it or send it.

Practice interviews by voice: on iPhone, your speech is turned into text on the phone itself and no audio is sent or saved. On the web, Gancho uses your browser's built-in speech recognition. Some browsers (for example Chrome) send that audio to their maker to turn it into text, under the browser maker's privacy policy. Gancho only receives the text. You can always type instead.

Our own team uses an AI assistant to understand how Gancho is used. It can only read a limited set of records that leave out passwords, sign-in tokens, resumes and messages.

5. How we share it

We don't sell your personal information, and we don't share it for cross-context behavioral advertising. Gancho has no ads and no ad trackers. We share information only like this:

Gancho never sends a message to an employer or a contact for you. Drafts are yours to copy and send yourself.

6. People you research

When Gancho suggests people at a company, it uses only public professional information found on the web (name, role, public profile link) and keeps it inside the private account of the person who asked. It never looks for their personal email addresses or phone numbers. If you're one of those people and want information about you removed, email support@trygancho.com.

7. How long we keep it, and deleting it

We keep your information while you have an account. You can delete individual jobs, contacts, resumes and other items at any time.

Delete your account from Account → Delete account in the iPhone app, or email support@trygancho.com from your account email and we'll delete it for you. Deleting your account permanently removes your account and everything in it straight away: resumes, jobs, contacts, drafts, stories, answers, chats, interviews, sessions and notification settings. If you signed in with Apple, Gancho also tells Apple to end its access. A few things work differently:

Sign-in sessions expire after 90 days, and password reset codes after an hour.

8. Security

Passwords are stored as salted hashes, sign-in sessions are stored hashed, data travels over encrypted connections (HTTPS), and each account can only see its own data and the pipelines shared with it. No system is perfectly secure, so we can't guarantee security. If you think your account has been misused, tell us right away.

9. Children

Gancho isn't for anyone under 16, and we don't knowingly collect information from children under 16. If you think a child has given us information, email us and we'll delete it.

10. Cookies, local storage and session recordings

Gancho uses one sign-in cookie to keep you signed in. It also stores small settings in your browser (like which tips you've seen or your shortlist in Compare). The Chrome extension stores the Gancho address and the result of your last save.

On the website we use LogRocket to record how pages are used (page views, clicks, scrolling and errors) so we can find and fix problems. The recording is linked to your account's name and email so we can find your sessions when you report a problem. Everything you type is masked, the contents of requests and responses between your browser and Gancho aren't recorded, and your pipeline board and the screens that show your resume, stories, answers, plans, people, practice interviews and coach chats are hidden from recordings. Other things on screen, like the details of a job you open or a Discover match, can appear in a recording. The iPhone app has no session recording or analytics SDK.

11. Do Not Track and Global Privacy Control

Because we don't sell personal information or share it for targeted advertising, there's nothing for a Do Not Track or Global Privacy Control signal to opt you out of. If that ever changes, we'll honor Global Privacy Control.

12. Permissions on iPhone and in the extension

13. Your rights

Depending on where you live, you may have the right to:

You can see, change and delete most of your information in the app. For anything else, email support@trygancho.com from your account email. We'll check it's you before acting, and reply within the time the law requires (usually 30 to 45 days). You can use an authorized agent; we may ask them for proof. If we say no, you can appeal by replying to that email with "Appeal" in the subject, and we'll explain our decision. If you're not satisfied, you can contact your state attorney general. We won't treat you differently for using any of these rights.

If you're in the European Economic Area, the UK or Switzerland: we use your information to provide Gancho under our contract with you; for our legitimate interests in keeping Gancho secure, fixing problems and improving it (including session recordings and usage counts); with your consent for push notifications and voice input, which you can withdraw at any time; and where the law requires. You have the rights to access, correct, delete, restrict and object to our use of your information, to data portability, and to withdraw consent. You can complain to your local data protection authority. Gancho is run from the United States, so your information is processed in the United States and by our providers in other countries, which may not have the same data protection laws as yours. Where required, we rely on safeguards such as the European Commission's standard contractual clauses.

14. Changes to this policy

We may update this policy. We'll change the date at the top, and if a change matters, we'll tell you in the app or by email before it takes effect.

15. Contact

Rook Industries Inc.
30 N Gould St Ste R
Sheridan, WY 82801, USA
support@trygancho.com