Last updated: November 3, 2026
Gancho is a product of Rook Industries Inc., a Wyoming corporation ("Rook Industries", "we", "us"). These terms are an agreement between you and us. They cover Gancho on the web at trygancho.com, the Gancho iPhone app and the Gancho Chrome extension (together, "Gancho").
Please read section 19. It says disputes are settled by individual arbitration, not in court or in a class action, unless you opt out.
By creating an account or using Gancho, you agree to these terms and to our privacy policy. If you don't agree, don't use Gancho.
You must be at least 16 years old, and old enough to agree to these terms where you live. If you use Gancho for an organization, you confirm you can bind it to these terms. You can't use Gancho if we have blocked your account or if the law forbids it.
Give us accurate information and keep your password to yourself. You're responsible for what happens in your account. Tell us at support@trygancho.com if you think someone else has used it. You can sign in with an email and password, with Google or with Apple.
Gancho helps you run your own job search. It lets you save roles, lines up open roles from public job listings, researches companies and pay, scores how well you fit, suggests people to reach, tailors your resume, drafts cover letters, notes and answers to application questions, plans next steps, runs practice interviews and quizzes, and reminds you to follow up.
What Gancho is not:
When you save a job by link, by the iPhone share sheet or with the Chrome extension, you ask Gancho to read that job posting for you. The extension reads the page you're on only when you click its button, and sends that page's text to your account. When you ask for research, people, a plan or a tailored resume, you ask Gancho to search the public web about that job and company and to send the relevant job details and your resume text to our AI provider to produce the result. You can stop any of this by not using the feature, removing the extension, or deleting the job or your account.
Gancho links to and reads job postings from employers' career sites and job boards (for example Greenhouse, Lever, Ashby, LinkedIn, Indeed and Wellfound). Those sites belong to other companies. Their own terms and privacy policies apply when you use them, including when you apply. You're responsible for following them. Gancho isn't affiliated with, endorsed by or sponsored by any of those sites or by any employer shown in Gancho, and their names and logos belong to them. We aren't responsible for their content, listings or decisions. Applying for a role always happens on the employer's or job board's own site.
Research, pay estimates, fit scores, people suggestions, tailored resumes, cover letters, drafts, plans, interview feedback and coach answers are produced by AI. They can be wrong, out of date or incomplete. Check them before you rely on them or send them. A tailored resume is built from your own resume: make sure everything in anything you submit is true. You're responsible for what you send.
Your resumes, jobs, notes, contacts, stories, answers and other things you put in Gancho ("your content") stay yours. You give us a limited, worldwide, royalty-free license to host, copy, process and display your content only to run Gancho for you and the people you share with, to keep it secure, and as our privacy policy describes. This license ends when you delete the content or your account, except for copies kept as the privacy policy explains. You confirm you have the right to put your content in Gancho.
You can invite people to a shared pipeline. Everyone in it can see and change its jobs, contacts and notes. Your stories, application answers, chats and practice interviews stay private to you. If you leave Gancho, the jobs and contacts you added to someone else's shared pipeline stay there for them. A document you draft from a plan can get a private link; anyone you give that link to can read it.
Gancho suggests people using public professional information and drafts messages, but it never contacts anyone for you. When you reach out, be honest and respectful, follow each platform's rules and the law (including anti-spam laws), and stop when someone asks you to. Don't use Gancho to spam, harass or mislead anyone.
Don't:
Gancho is free today. AI features have daily limits per person. If we ever charge for something, we'll tell you the price and terms before you pay, and you won't be charged without agreeing.
If you send us ideas, feedback or a bug report (including a screenshot), we may use it to improve Gancho without owing you anything. Don't include anything in a report you don't want us to see.
Gancho, its software, design, text, help articles and the Gancho name and logo belong to Rook Industries and are protected by law. We give you a personal, revocable, non-transferable license to use Gancho under these terms. Nothing else is licensed to you.
You can stop using Gancho and delete your account at any time (see the privacy policy for how). We may suspend or end your access, or remove content, if you break these terms, if the law requires it, or to protect Gancho, its users or others. We may change or stop any part of Gancho. If we shut Gancho down, we'll try to give you notice so you can copy your content. Sections 7, 8 (for copies kept), 13, 14 and 16 to 24 survive the end of these terms.
Gancho is provided "AS IS" and "AS AVAILABLE". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that Gancho will be uninterrupted, error-free or secure, or that any listing, research or AI output is accurate. Some places don't allow these exclusions, so some may not apply to you.
To the fullest extent the law allows, Rook Industries and its officers, directors, employees and agents won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost opportunities, lost data or a lost job, arising from or related to Gancho or these terms. Our total liability for all claims about Gancho or these terms is limited to the greater of the amount you paid us for Gancho in the 12 months before the claim, or US$100. These limits apply whatever the legal theory, even if we were told the damage was possible. They don't limit liability that the law doesn't allow us to limit.
To the extent the law allows, you'll defend and hold harmless Rook Industries from claims, losses and costs (including reasonable legal fees) arising from your content, your messages to others, your use of Gancho, or your breach of these terms or of anyone else's rights.
Talk to us first. Before filing a claim, send a written notice describing it and what you want to support@trygancho.com (or to our address below). We'll do the same for you, using your account email. If we can't resolve it within 30 days, either side may start arbitration.
Binding individual arbitration. Any dispute arising from or related to Gancho or these terms will be settled by binding individual arbitration run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator decides all issues, including whether a dispute must be arbitrated. The arbitration may be held by video, by phone, on written submissions, or in the county where you live. Fees follow the AAA Consumer Rules.
Exceptions. Either side may bring an individual claim in small claims court if it qualifies. Either side may also go to court to stop infringement or misuse of intellectual property, or for an urgent injunction.
No class actions and no jury. You and we each may bring claims only individually, not as a plaintiff or class member in any class, collective or representative action. You and we each waive any right to a jury trial.
Opting out. You can opt out of this arbitration agreement within 30 days of first accepting these terms by emailing support@trygancho.com with your name, your account email and a clear statement that you opt out of arbitration. Opting out doesn't affect anything else in these terms.
If the class action waiver is found unenforceable for a claim, that claim goes to court, not arbitration. If any other part of this section is found unenforceable, the rest still applies.
The Federal Arbitration Act governs section 19. Otherwise, the laws of the State of Wyoming govern these terms, without regard to conflict-of-law rules. Anything not subject to arbitration will be decided only in the state or federal courts located in Wyoming, and you and we agree to their jurisdiction. If you live outside the United States, this doesn't take away any protection the law where you live gives you and that can't be waived by contract.
If you got Gancho from the App Store, these terms are between you and Rook Industries only, not Apple. Apple's standard end-user license agreement also applies to the app. Also:
We may update these terms. We'll change the date at the top, and if a change matters, we'll tell you in the app or by email before it takes effect. If you keep using Gancho after a change takes effect, you accept it. Changes don't apply to disputes we already knew about.
These terms and the privacy policy are the whole agreement between you and us about Gancho. If a part is found unenforceable, the rest stays in effect. If we don't enforce a part, we haven't waived it. You can't transfer these terms without our written consent; we may transfer them as part of a merger, acquisition or sale of assets. Neither side is responsible for delays caused by events beyond its reasonable control.
Rook Industries Inc.
30 N Gould St Ste R
Sheridan, WY 82801, USA
support@trygancho.com